"Serene has exhibited professionalism, diligence and patience while discharging her duty. She has explained in details on the pre/post-sales processes and financial planning before we engaged her services. After appointing Serene, she marketed our unit extensively to ensure that it is filled with viewings every weekend. Serene views every keen party as a potential buyer and conduct a follow up after every viewing, followed by a prompt update to us on the response of the viewers. Besides this, she took care of our needs to secure a unit which posed a challenge due to budget and location. However, Serene accepted the challenge in stride and sourced aggressively for a unit according to our needs even when she is unwell. Serene's relentless pursuit of customers need beyond everything is very commendable and we are very pleased of her assistance to us and is in awe of her passion and commitment to the industry and her clients. Its a blessing ERA has her under their roof. "
Yap Yan Yong (Seller)